Job Information
R1 RCM Senior Specialist - Training in Gurugram, India
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Role Type: Individual Contributor
Job Description
Senior Specialist - Training
Global LMS Team, Workday
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work for TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.
Location: Gurugram / Noida
Work on routine Service Now tickets/Mailbox and configuration of the Workday LMS
Perform tasks with a focus on quality assurance and in alignment with Workday Learning Governance, policies, and procedure.
Resolve all employee queries related to Workday LMS functionality and provide required support to end users; trouble shoot resolve user and admin issues.
Create/update resources to train and support learners on how to use the technology for online and professional development.
Assignment of courses via Campaign or Mass Enrollment.
Follow-up with the stakeholders for their courses/enrollment requests
Mass Enrollment/Completion through EIB (web service).
Publish the scheduled reports as per the pre-defined timelines.
Create Campaign, setup reminders and launch the campaign.
Requirements :
4-5 years work experience, with at least 1+ years as Workday LMS (Functional)
Role may require extended US support.
Excellent communication skills.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook (https://www.facebook.com/R1RCMIndia)
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.